SHIPPING POLICY WITHIN AUSTRALIA
Sales Taxes
We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.
Damaged or Incorrect Merchandise
We will, upon your request, replace any merchandise that is received in damaged condition. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.
Po Boxes
Please note that as we use Australia Post we can deliver to Po Boxes.
Important Note
All orders are sent via Express Post.
If orders are received before 8am Monday to Friday we can gaurantee to most areas throughout Australia next working day delivery, otherwise please allow 2 working days.
SORRY WE DO NOT SHIP INTERNATIONALLY!.
Below is the Australia Express Post Overnight Delivery Gauranteed areas.
Location | Postcode range(s) |
---|---|
Canberra | 0200-0250; 2600-2639; 2900-2920 |
Sydney and suburbs
Gosford Region |
1000-1404; 1411-1920; 2000-2249; 2555-2574; 2740-2786 2250-2263 2264-2310 2500-2530 |
Melbourne and suburbs
Geelong and suburbs |
3000-3210; 3335-3338; 3340#; 3427-3429; 3750#; 3755#; 3757#; 3765-3767; 3782; 3785-3796; 3800-3810; 3910-3915; 3930-3934; 3975-3977#; 8000-8899 3211-3220 3350; 3353-3356 3550; 3552-3556 3629-3632# 3660-3661 3825; 3840-3844 |
Brisbane Gold Coast Booval/Ipswich Areas City of Toowoomba Strathpine/Caboolture Sunshine Coast Areas Maryborough City Hervey Bay City Bundaberg City |
4000-4209 2484-2490; 4210-4299; 9726; 9728; 9729 4300-4305 4350; 4352* 4500-4510; 4520 4550-4601 4650# 4655# 4670# |
Adelaide | 5000-5199; 5800-5999 |
Hobart area Launceston |
7000-7019; 7050-7053; 7055; 7172#; 7892 7248-7325 |
To Perth CBD From all above locations to Perth CBD |
6000-6005; 6800-6899 |
From Perth CBD (6000-6005; 6800-6899) to: Canberra CBD |
2600-2601 |
# Service guaranteed in townships only in these postcodes
* Service guaranteed to Mail Centre Post Office Boxes only
REFUND POLICY
Permission to Return and to Receive Credit
We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 15 days of receipt .We will Issue Credit to your account or Credit Card in Australian dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.