SHIPPING POLICY WITHIN AUSTRALIA

 

Sales Taxes
We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.

Damaged or Incorrect Merchandise
We will, upon your request, replace any merchandise that is received in damaged condition. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.

 

Po Boxes

Please note that as we use Australia Post we can deliver to Po Boxes.

 

Important Note

All orders are sent via Express Post.

If orders are received before 8am Monday to Friday we can gaurantee to most areas throughout Australia next working day delivery, otherwise please allow 2 working days.

SORRY WE DO NOT SHIP INTERNATIONALLY!.

Below is the Australia Express Post Overnight Delivery Gauranteed areas.

Location Postcode range(s)
Canberra 0200-0250; 2600-2639; 2900-2920
Sydney and suburbs

Gosford Region
Newcastle
Wollongong Area

1000-1404; 1411-1920; 2000-2249; 2555-2574; 2740-2786
2250-2263
2264-2310
2500-2530
Melbourne and suburbs

 

Geelong and suburbs
Ballarat
Bendigo
Shepparton/Mooroopna/Kialla
Seymour
Latrobe Valley

3000-3210; 3335-3338; 3340#; 3427-3429; 3750#; 3755#; 3757#; 3765-3767; 3782; 3785-3796; 3800-3810; 3910-3915; 3930-3934; 3975-3977#; 8000-8899
3211-3220
3350; 3353-3356
3550; 3552-3556
3629-3632#
3660-3661
3825; 3840-3844
Brisbane
Gold Coast
Booval/Ipswich Areas
City of Toowoomba
Strathpine/Caboolture
Sunshine Coast Areas
Maryborough City
Hervey Bay City
Bundaberg City
4000-4209
2484-2490; 4210-4299; 9726; 9728; 9729
4300-4305
4350; 4352*
4500-4510; 4520
4550-4601
4650#
4655#
4670#
Adelaide 5000-5199; 5800-5999
Hobart area
Launceston
7000-7019; 7050-7053; 7055; 7172#; 7892
7248-7325
To Perth CBD
From all above locations to Perth CBD
6000-6005; 6800-6899
From Perth CBD
(6000-6005; 6800-6899) to:

Canberra CBD
Sydney CBD
Melbourne CBD
Brisbane CBD
Adelaide CBD
Hobart CBD
Launceston

2600-2601
1000-1299; 2000-2009
3000-3010; 8000-8010
4000-4004
5000-5005; 5800-5879
7000-7003
7250

# Service guaranteed in townships only in these postcodes
* Service guaranteed to Mail Centre Post Office Boxes only

 

REFUND POLICY

 

Permission to Return and to Receive Credit

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 15 days of receipt .We will Issue Credit to your account or Credit Card in Australian dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.